Pressing the Silence Alarm button within 15 seconds immediately silences the audio alert. If AC power is interrupted for any reason, a continuous tone indicates that the power supply is running on the backup battery. If the button is pressed for 10 or more seconds, it resets the outside unit to the factory settings.ĭo not press the Reset button unless you are instructed to do so. Doing so may reset the outside unit to the factory default settings, and you will lose your personal settings. When pressed for up to 9 seconds, the Reset button reboots the outside unit. Upper left side panel, identifiable by a surrounding red circle Power is provided by the backup battery or the outside unit is not yet communicating with the iPSU.īattery is installed and functioning properly.īutton functions for iNID Power Supply Unit Power supply is not receiving power from either AC or the battery. Use the following table to interpret the indicator lights on your Intelligent Network Device (iNID) power supply: Intelligent Network Device (iNID) Power Supply Unit The i38HG has failed to receive an IP address assignment from the network. The i3812V is attempting to be authenticated. The i3812V has a WAN IP address from Dynamic Host Configuration Protocol (DHCP) and the broadband connection is up. The 2Wire 3801 HGV-B is attempting to establish a broadband connection. This indicator shows the i3812V VDL status The link between the 2Wire 3801 HGV-B and i3812V is healthy. ![]() The associated Voice Over IO (VoIP) line has been registered with a SIP proxy server.Ī telephone is off-hook on the associated VoIP line. Traffic between connected device and gateway. ![]() Power-On-Self-Test (POST) failed (not bootable) or another malfunction (for example, alarm) has occurred.Ī device is connected to an Ethernet port on the gateway. The Power indicator turns red when the power is first applied, and changes to green within two minutes of power application Use the following table to interpret your Intelligent Network Device (iNID) indicator lights 2WIRE 3801 HGV-B) on each individual device: Intelligent Network Device (iNID) Inside Unit (After two minutes of solid red, the Service light will go off.) Gateway has failed to receive an IP address assignment from the network. Gateway is attempting IEEE 802.1X authentication or attempting to obtain Dynamic Host Configuration Protocol (DHCP) information. Gateway is not on, is in bridged mode, or the broadband connection is not present. Gateway failed to establish a broadband connection for more than three consecutive minutes. No broadband signal (Ethernet or DSL) detected. Gateway is attempting to make a broadband connection. No Ethernet connectivity or gateway is off.Ī device is connected by Ethernet to the gateway.īroadband connection established via DSL or Ethernet. Local Ethernet, USB - PC, Wireless, MoCA (3700 model), and HomePNA (38HGV-B models) POST failed (not bootable) or gateway has malfunctioned. Power is off or gateway is not getting power. Use the following chart to interpret your gateway status lights. Note: Your model number is located on the back, side, or bottom of your gateway or modem.
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